Promote communication between headquarters and stores and between store managers and staff using e-mail, bulletin boards, and social networking services.

Reliably communicate to all store employees instructions from headquarters, comments from the president, and store manager communications. Increase sales by promoting sharing of successful experiences among store employees.

Make effective use of store staff downtime by imparting product knowledge to employees and testing their knowledge level.

Accurate acceptance and dispatch and access to real-time stock information.

Use handheld terminals for communication via e-mail, work reports, bulletin boards, and voice communication.