QT-6100 Malaysia Success Story
| Country | : Malaysia |
|---|---|
| Dealer | : NEWTRON OFFICE EQUIPMENT SDN. BHD. |
| User | : RASA Food Court |
| Location | : Alamanda Shopping Centre, Putra Jaya. |
Type of business and profile of user
Westria (M) Sdn. Bhd. is located at Kuala Lumpur whose core business is to operate Food Court business and also owns their own food court.
Model Name:
QT-6100 & OES
Installation Date:
25th April, 2012
System Configuration for basic one outlet
QT-6100 x 20 units
Video Survey Interface x 20 units
QF-11 CB Controller x 1 unit
QF-R10 Hand Held Terminal x 6 units
Up-400 Thermal Printer x 2 units
ORCA back office software x 1 Copy
Why did the user select the CASIO product?
They selected CASIO products because IRC installed few food court projects for past few years to this same user.
The management of food court wanted to monitoring registration procedure of tenants and clerks operation.
They required the complete solution of back end reporting with commission base calculation and CCTV monitoring system inclusive of transaction sales.
And these user want something new technology products show to their customer while enjoy the food & drink here.
Your specific proposals to the user
A complete food court cash collection systems with more accurate transactions being captures and superimposes cash receipt transaction data onto live video with the cashier's activities recorded on the surveillance systems.
Implementing VSI text Inserter minimizes shrink and it is also capable of pinpointing flagged transactions such as VOID, REFUND, NO SALES, etc ...
Competition from other manufacturers during business negotiation
After demonstration and presentation with couple many existing CASIO food court users as reference, ORCA software fulfills customer requirement. Finally customer convinced with the system even our quoted price is higher than competitors.
Improvement of customer job after using the CASIO product
Customer is pleased with Casio Touch Screen Terminal & OES system and CCTV system which is stable in term of all reporting generated by Orca back end software according to customer needs.