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CASIO SE-C6000 Success Story

Country : Malaysia
User : RASA Food Arena
Location : The Curve Shopping Centre, Petaling Jaya

Type of business and profile of user

Westria (M) Sdn. Bhd. is located at Kuala Lumpur whose core business is to operate Food Court business and also owns their own food court.

Model Name:

QT-6100 & SE-C6000

Installation Date:

15th Aug 2011

System Configuration

QT-6100 X 2 units

SE-C6000 X 9 units

Video Survey Interface X 2 units

ORCA back office software

Why did RASA Food Arena select the QT-6100 & SE-C6000?

They selected CASIO products because we have installed few food court projects for past few years to this same user.

The management of food court wanted to monitore registration procedure of tenants and clerks operation .

They required the complete solution of back end reporting with commission base calculation and CCTV monitoring system inclusive of transaction sales.

Specific proposals made to RASA Food Arena

A complete food court cash collection systems with more accurate transactions being captures and superimposes cash receipt transaction data onto live video with the cashier's activities recorded on the surveillance systems.

Implementing VSI text Inserter minimizes shrink and it is also capable of pinpointing flagged transactions such as VOID, REFUND, NO SALES, etc ...

How did RASA Food Arena select the CASIO QT-6100 & SE-C6000?

After demonstration and presentation with couple many existing CASIO food court users as reference, ORCA software fulfills customer requirement. Finally customer convinced with the system even our quoted price is higher than competitors.

Improvement after using the CASIO QT-6100 & SE-C6000

Customer is pleased with Casio ECR and CCTV system which is stable in term of all reporting generated by Orca back end software according to customer needs.

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