QT-6600 Australia Success Story
| Country | : Australia |
|---|---|
| Distributor | : Shriro Australia Pty Ltd |
| User | : Opera Kitchen |
| Location | : Sydney Opera House - Lower Concourse |
Type of business and profile of user
Hosting some of Australia’s most innovative and celebrated food producers, chefs and sushi artists, the newly opened Opera Kitchen comprises Becasse Bakery, Charlie & Co Burgers, Cloudy Bay Fish Co, Misschu & Kenji all located in the lower concourse area of the Sydney Opera House. Being an iconic tourist destination in Australia this is an extremely busy site requiring a POS system that is fast, stable & secure while complementing the modern decor used throughout.
Model Name:
QT-6600
Installation Date:
15th December, 2010
System Configuration
6 X Casio QT6600
8 X Casio UP400 Network Kitchen Printers
6 X Receipt printers
2 X Order entry terminals
Kenji area required table service where the other areas are cash only. Order entry terminal improves the efficiency of the table ordering system.
Astute Tillmanager Back Office software
Why did Opera Kitchen select the QT-6600?
The Casio product is simple to use & maintain with a high degree of reliability & a fast power up solution.
The customer required the ability to monitor live stock on some key products across the network & prohibit sale when stock quantity reached zero.
The QT6600 includes a bistro ordering system.
The QT6600 is nicely styled & suited the modern decor of this site.
The dealer had a good relationship with the client from previous dealings & so the client trusted his advise.
Specific proposals made to Opera Kitchen
With a high turn over of casual staff the system must be simple to learn & easily maintained.
Security is an issue; being online to the internet the system must be secure from viruses & external attacks.
This site is very busy with a high volume of customers therefore the system must be super fast & stable.
Good service & support were paramount.
The site is exposed to much RF interference & a wireless hand held ordering system capable of operating under these conditions was required.
8 network order printers & 6 receipt printers were required.
To reduce counter clutter a built in customer display was required.
The owner required the ability to program & generate reports from the terminals to an office in a remote location therefore back office software capable of communicating over the internet was also required.
Improvement seen using the CASIO QT-6600
The QT6600 terminals have proved themselves to be outstanding both in terms of reliability & speed of operation.
The owners are very pleased with both the system & the service which they received from the Casio dealer.
