Norway QT-6000 Success Story
| Country | : Norway |
|---|---|
| Distributor | : Kasse og Butikkdata AS |
| User | : Pascal Nobel Peace Center |
| Location | : Nobel Peace Center Downtown Oslo |
Type of business and profile of user
“Pascal Conditori” is one of the most profiled and best known pastry bakeries and restaurants in Oslo. The famous pastry baker, Pascal Dupuy opened his first pastry in Tollbugata in June 1995. In April 1998 he opened in Drammensveien, and in June 2005 a new one was opened in the new Nobel Peace Center on Radhusplassen, close to Oslo Town hall. Pascal Dupuy is a member of the prestige’s "Relais Dessert International" which holds the 80 best pastry cookers in the world and is a member of the highly renown "Academie Culinaire de France". Pascal has also received a prize of honour from the French government, “Chevalier de l' Ordre du Merite Agricole”. Pascal has five places in Oslo, three places with 2 units of QT-6000 and two places with 1 unit of QT-2000.
Model Name:
Casio QT-6000
Installation Date:
10th of June 2005
System Configuration (Site 1)
2 units of QT-6000 are connected by Inline.
Master terminal:
A receipt (bill) printer "UP-360" is connected through RS-232 (COM4) port.
A kitchen printer "UP-360" is connected through RS-232 (COM5) port.
A Dallas Key installed.
Backup master terminal:
A receipt (bill) printer "UP-360" is connected through RS-232 (COM4) port.
A Dallas Key installed.
Programming software CV-31 is used as back office software. This software is connected through RS-232 (COM 1) port of QT-6000 terminal.
What was the intention with Pascal?
The customer had QT-2000 before. They did not have any major problems with the QT-2000, but they felt that a touchsceen system improves the customer handling easier, and would improve the handling time of each order. They ordered 2 units of QT-6000 to replace the old QT-2000 in April 05. When they decided to open a new restaurant, the choice was easy.
Proposals to Pascal:
2 units of QT-6000, 2 units of UP-360 (receipt (bill) printer), 1 unit of UP-360 (kitchen printer), 10 units of Dallas Keys, 2 units of customer display.
How did Pascal decide to introduce Casio QT-6000?
The customer decided to purchase QT-6000 because of the design of the machine.
The Casio touch screen is much better than the competitor's products and the price is much better than any PC based system.
The costumer is very satisfied with Casio and they knows Casio Cash registers well. He is also very pleased with the service and support that Kasse og Butikkdata AS provides.
Improvement of Pascal after using the CASIO product
Since the customer changes menus once a month, programming with CV-31 is much quicker and easier.
Customer handling time has improved.
The restaurant has different table areas since they are designed on the QT-6000 as accurate as possible.
Check tracking is faster and easier.
With the kitchen printer it's easier to have control over where the food goes. Since they use the receipt printers for drink receipts, the waiter can serve the customer while the bartender handles the drinks.
