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QT-6000 Success Story of Netherlands

Country : The Netherlands
Distributor : POS-line BV
User : Kentucky Fried Chicken
Location : Rotterdam

Type of business and profile of user

The management of KFC Rotterdam, Franchisee of Kentucky Fried Chicken, decided last year to build a new outlet located at the high way A15 with a fast food concept and a drive through concept. The exposure of the building and the interior must be sophisticated, equipped with a lot of LCD TV screens inside for showing movies, advertising and product announcements. A new way of KFC food presentation, inox cooling systems, fast deliveries with touch screens cash registers and drink dispensers self controlled by client himself.

Model Name:

Casio QT-6000 and UP-360 printer

Installation Date:

January 2005

System Configuration

Request for location Rotterdam-North 3 units of QT-6000s for fast food counter, 3 units QT-6000's are connected with one thermal order printer UP-360. All the QT-6000s are installed with UP-360 thermal receipt printer.


Request for location Barendrecht (Drive through)

This location has 6 units of QT-6000s both for drive through and fast food restaurant service. 2 units of QT-6000s, it needs two touch screens QT-6000's for order taking and order picking (drive through), 2 receipt printers and one 15' LCD for order confirmation at the street site. 4 units of QT-6000s, fast food counter with 4 units of QT-6000s are connected with one 15' inch LCD as order printer. All the QT-6000s are installed with UP-360 thermal receipt printers.

What was the intention with Kentucky Fried Chicken?

Touch screen; embedded system, stable product, easy operation and acceptance by young operators, functionality drive through, speedy cashing, sleek looking good design and small footprint. The quality, functionality and the exposure of the touch screens must be for the future because KFC Rotterdam has a lot of outlets in and around the city of Rotterdam to replace.

Proposals to Kentucky Fried Chicken

A. Heijermans BV, many years CASIO reseller in the Rotterdam area offers the management of KFC the QT-6000 solution and arrange the software for connecting QT-6000 to a 15' LCD mounted in a display at the street (PC solution was installed 25 meters from the touch screen). The software house use the customer display port of the QT-6000 for this purpose. Every registration on the QT-6000 was displayed in the 15' LCD which is connected for the com port of QT-6000. When the customer agrees with the order and the operator presses the "store button", this resulting in not complaining customers at the payment bay and exit bay.

How did Kentucky Fried Chicken decide to introduce Casio QT-6000?

The Rotterdam KFC-Franchisee management (founded in 1973) decided to purchase the touch screens from A.Heijermans for reason that they are supporting the people in the field for many year very well, not only in case of emergency. For this project the programming, demonstration and installation schedule planning was good and the experience that a 7 days a week service can be offered was the reason to decide to purchase a quantity of 9 touch screens in a network with connected printers.

KFC needs design products after the evolution of the available brands in the Netherlands. KFC concluded that CASIO concept and design are the brand to choose for.

Proposals to Kentucky Fried Chicken

The relationship between KFC (Kentucky Fried Chicken) in Rotterdam and Albert Heijermans Kasregisters Ltd. started in 1973. By that time the 1st KFC restaurant in The Netherlands was opened by Mr. de Kok, Senior Managing Director, at Bergweg 234 in Rotterdam. Cash Registers were provided by Mr. Batenburg, Senior Managing Director, of Albert Heijermans Kasregisters Ltd. KFC noticed within a short time that the job done by Albert Heijermans Kasregisters Ltd. is always accurate and correct. They have been the 1st company that the KFC talked to, even though the mother organization of KFC recommended several Point of Sales Systems. Albert Heijermans Kasregisters Ltd. did understand all requirements from KFC well and always provided a perfect service to KFC. This good long term relationship shows how well Albert Heijermans Kasregisters Ltd. provided their service to KFC. Even now after 30 years both children of the founders from these companies still cooperate with each other. Mr. Michel and Mr. Ron de Kok currently manage 5 KFC sites in Rotterdam. Cash Registers at these sites were installed by Albert Heijermans Kasregisters Ltd.. Casio Cash Registers QT-6000 have recently been installed at one of the newest sites in Barendrecht, while the QT-6000s had already been installed at the Bergweg site. These systems meet all wishes from KFC and they are a big success. It won't take long until the QT-6000s will be installed at all KFC sites in Rotterdam.

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