QT-2000

1st: July, 2000

2nd: August, 2000

3rd: November, 2000

4th: March, 2001

7 units of QT-2000 for 1st installation at San Miguel

4 units of QT-2000 for 2nd installation at Lima Centro

9 units of QT-2000 for 3rd installation at Alcazar

6-8 units of QT-2000 for 4th installation at Limatambo

The terminals are connected by in-line between them and the Master terminal is connected to a PC by on-line on all their chains .
 

Cineplex was using another system, however one of the biggest problem was that it was very difficult to modify the existing system according to Cineplex request and the technical support was not so good nor fast. Every time they had a problem they had to wait for service for sometimes up to one full day. They also wanted to have details of every ticket for their statistics.

ACOUSTIC SOUND offered a small, fast and flexible solution. ACOUSTIC SOUND realized all the customer requirements, but CINEPLEX also wanted an easy way to program the machine. So ACOUSTIC SOUND developed an interface for CINEPLEX so that CINEPLEX can program almost every detail of the terminal from the PC, even the position of every key. The software also controls the IDC file, that is very useful for the customer need.

CINEPLEX was using another company's product, but they were not happy with it, so CINEPLEX studied different solutions. All the tickets for the cinema were sold using a software developed under Oracle using Centura. They were planning to develop their own system in the same platform. CINEPLEX investigated some PC maker solutions and Casio QT-2000.

One of the important points for CINEPLEX was the small size of QT-2000. A PC POS or their own solution needed very big equipment. They also needed a solution that can give them details for every ticket and they found IDC on QT-2000, without more time consuming as in a PC POS. But the greatest factor for their decision was support. ACOUSTIC SOUND offered them technical support for all their working time, with technical personnel who can go to the customer's site at any time when the problem occurs.

Right now CINEPLEX is working with a fast system that has all their requirements. At the end of the day CINEPLEX has all the information they need on their head office, not only totals, they have the detail for every transaction as they wanted. Any new item that is created on their head office is automatically transmitted via their own LAN (all their branchs are connected using optical fiber) to the PC that manages each branch, and they are transmitted from PC to all the terminals by in-line.