Success Story in Delivery Logistics
Summary of the story
Country | : Austria |
---|---|
Distributor | : Movis Mobile Vision GmbH |
Customer | : Brau Union Österreich AG |
Product | : IT-3000M53E Industrial Data Terminal |
Application | : Delivery |
User’s profile
Brau Union Österreich AG
with its headquarters in Linz Austria is a part of the Heineken Corporation. With the consistent brand policy and more than 2,200 dedicated employees, the company has acquired 50 percent of the market proportion in the beer and drink sector, and consequently achieved annual turnover of €500 million. The well known brands of Heineken, Zipfer, Gösser, Kaiser, Puntigamer, Edelweiss and Schlossgold owned by the company are a guarantee for high quality and service spectrum. 50,000 or more of their customers, mainly partners from the food industry, are supplied with fresh beverages from eight breweries and 34 sales storage sites.
The role of the CASIO terminal in the project
To meet various customer service requirements in the future,
Brau Union Österreich AG
has purchased 300 delivery vehicles and 400 pcs, including spare units, of the
CASIO
IT-3000M53E
industrial data terminal – an innovative multifunctional terminal - for 34 sales storage locations throughout Austria. In each delivery vehicle, one piece of the
IT-3000
terminal is loaded to help the optimization of the delivery logistics and efficient information process.
The driver operates the CASIO
The range of the functions and ease of operation are adapted by Mowis – the most established drinks and fresh foods solution software on the market - specifically to suit the requirements of their delivery service. Pre-commissioned orders can be edited or corrected by the customer during the journey to the destination and new orders are to be made and printed as required. A signature can be input on the touch panel before the document with that signature is printed out.
Brau Union Österreich AG
had completed this project in December 2006.
The truck driver checks delivery items and each quantity using the CASIO
A compliment from the expertise
“The range and functions of the
IT-3000
handheld terminal are developed specially to fulfill the requirements of mobile data recording in the service industry, perfectly harmonizing with the mobile Mowis® Software and our central ERP system with its neutral operating system platform. The exchange of data and necessary software update can be carried out with no problem whatsoever”, said Ernst Kashofer, a system consultant for the mobile solution in the field of Organization & Information Technology.
The problems in the delivery operation specifically solved or reduced by the
IT-3000
terminal are;